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Operation Guardians - Ontario nursing home on list of neglectful facilities

Original source:

Inland Valley Daily Bulletin
Beatriz E. Valenzuela, Staff Writer

ONTARIO - A state Attorney General's Office task force has released a scathing report for a local nursing home.

Plott Nursing Home at 800 E. Fifth St. was among 14 nursing facilities in California that showed signs of neglect, abuse and misadministration of medications.

The facility's owner, Elizabeth Tyler, called the report "blatant lies."

"I'm unbelievably shocked at these findings, which were blatantly wrong," Tyler said.

The state Department of Public Health - which licenses skilled nursing facilities - reported that Plott Nursing Home received 39 initial survey deficiencies in 2011, but the majority were unfounded.

Allegations that were substantiated include two that dealt with administration and records keeping.

The facility did receive a substantiated deficiency for failing to suspend a certified nursing assistant for alleged verbal abuse of a patient and for not preforming a thorough entrance evaluation of a patient.

Members of the task force - called Operation Guardians - conducted an unannounced visit to the facility on Sept. 14, 2011.

According to the group's findings, "residents are being avoidably harmed due to deficient nursing care in a number of aspects, including pressure ulcer prevention and treatment ..."

The report also indicated the facility was dirty, staff used out-date equipment and had a lack of proper storage for medications.

"If these allegations are true, they should've called the Department of Health and they should've shut us down," Tyler said. The findings by the task force will be forwarded to the Department of Public Health for further review.

"When CDPH receives information from DOJ about one of their investigations, it is part of our standard procedure to look at the information and determine if anything under CDPH's authority requires further investigation or action," said Ralph Montano, spokesman for the California Department of Public Health.

Possible actions may include the issuing of a deficiency that the facility is required to correct or the issuing of a citation with a monetary fine.

"Licensing and certification is currently reviewing the files for each of the 14 facilities listed on the report," Montano said.

Operation Guardians was formed in 2000 as a collaborative effort between several agencies, including the Attorney General's Bureau of Medi-Cal Fraud and Elder Abuse, Department of Aging, Office of Inspector General and U.S. Department of Health and Human Services.