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DPH Taken to Task for Neglecting Nursing Home Complaints


On January 21st, the Assembly Committees on Health and Aging and Long Term Care held a joint hearing to address the Department of Public Health’s (DPH’s) longstanding failures to conduct timely and meaningful investigations of nursing home complaints.

The hearing addressed DPH’s huge backlog of nursing home complaints and responded to the Center for Investigative Reporting's report that DPH’s Professional Certification Branch routinely conducts cursory and indifferent investigations of misconduct by certified nursing assistants and in-home health aides.

Testifying for CANHR, Pat McGinnis called for leadership change at DPH and legislative reforms. The hearing concluded with powerful testimonies from two complainants, Marian Hollingsworth and Stephanie Sherman, who described DPH’s dreadful responses to complaints of neglect that were related to the death of their parents.

Video of the hearing is posted on the Cal Channel.

Read Pat McGinnis's testimony