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Justice Denied - NY Times Reviews Growing
Number of Arbitration Horror Stories


In “Beware the Fine Print,” a searing new three-part series on the ubiquity of mandatory arbitration agreements in consumer contracts, the New York Times examined “how clauses buried in tens of millions of contracts have deprived Americans of one of their most fundamental constitutional rights: their day in court.” The series discusses how consumers and employees are often unwittingly forced to have their disputes heard by business-friendly arbitrators with no oversight from judges and courts. The result is a dispute resolution system with biased results, no accountability, and no justice. Nearly all nursing homes use mandatory arbitration agreements to avoid answering for poor care.