On August 27, 2014, the Los Angeles County Auditor-Controller released his latest findings on nursing home complaint investigations by the Los Angeles County Department of Public Health. His office found very serious problems with the quality of investigations. For example, in 40 percent of the complaint cases examined – including five cases involving the deaths of nursing home residents – DPH managers downgraded or deleted the surveyors’ recommended deficiencies and citations, usually without any documentation.