Access to Medical Records in California Nursing Homes

Residents of nursing homes and their families have the right to access the resident’s medical records.1 Facilities and health care providers must provide medical records to the resident or family member within a short period of time, as specified by law.

Arbitration Agreements: Don’t Sign Pre-Dispute Arbitration Agreements

In an effort to prevent residents from being able to sue for abuse or neglect, nursing homes, residential care facilities and continuing care retirement communities are asking residents to sign admission agreements and contracts that include binding pre-dispute arbitration provisions.

Family Councils

One of the best ways to improve nursing home care is to organize and participate in a family council. A family council is an organized group of relatives and friends of residents who meet regularly to discuss and address concerns about quality of care in the nursing home.