The Department of Social Services’ Community Care Licensing Division (CCL) has released data showing the number of complaints against Residential Care Facilities for the Elderly (RCFEs) have risen by 25% in the last two years. Statewide, the number of complaints filed against RCFEs was 3,245 in 2013 and 3,279 in 2014 but jumped much higher in 2015 to 4,054. A representative of CCL stated the number of complaints is at an all-time high.
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