Resource Guide to Reverse Mortgages

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A Reverse Mortgage is a type of loan for homeowners 62 years of age or older who have considerable equity in their houses. Typically, borrowers receive periodic payments, e.g., monthly, and/or have access to a line of credit and make no more mortgage payments during their lifetimes. The loan is paid off when the loan holder enters a long term care facility or dies and the house is sold.

What You Need to Know About Reverse Mortgages

Where to Report Elder Financial Abuse:

  • Consumer Scams: Contact the county office of the District Attorney—check California District Attorney’s Association for current addresses and phone numbers at 916-443-2017 or
  • Insurance Agent Complaints: Contact the State Insurance Commissioner’s Office at 1-800-927-4347 or If an attorney sold the annuity, also file a complaint with the State Bar Association at 1-800-843-9053 or
  • Attorney Complaints: File a complaint with the State Bar of California if you believe your attorney acted improperly, and file complaints with state and local consumer protection agencies.
  • Mortgage Lenders & Brokers Complaints: If you believe that a real estate professional has committed fraud having to do with your reverse mortgage, file a complaint with the California Department of Real Estate at Also file a complaint with the Federal Trade Commission online or by phone, toll–free, at 1–877–FTC–HELP.
  • Local law enforcement and county District Attorney’s office – check the California District Attorney’s Association for current addresses and phone numbers at 916-443-2017 or
  • Adult Protective Services (APS) in your county by referring to California Department of Social Services Web site at
  • The Consumer Financial Protection Bureau (CFPB)
    The Bureau has questions and answers about reverse mortgages at Ask CFPB. The Bureau also has developed a consumer guide for older Americans with key facts on reverse mortgages. Consumers can submit a complaint with the CFPB about reverse mortgages through the web at, by phone at 1-855-411-CFPB or TTY/TDD (855) 729- 2372, or by mail.

Advocate Resources:

National Consumer Law Center (

  • Reverse Mortgages: Spending the House, A Quick Guide for Advocates on Reverse Mortgages; Tips for Consumers on Reverse Mortgages with CD-Rom
  • Predatory Lending: STOP Predatory Lending: A Guide for Legal Advocates with CD-Rom


  • Home Made Money: A Consumer Guide to Reverse Mortgages and other resources on reverse mortgages

Fannie Mae (

  • Money from Home: A Consumer’s Guide to Reverse Mortgage Options and other information on the Home Keeper Program

Housing and Urban Development (HUD): Counseling Clearinghouse

Reverse Mortgage & Medi-Cal:

Medi-Cal Eligibility Manual, 9D-1 to 9 D-3

Covers loans requiring repayment, i.e., commercial, personal, Home Equity Conversion Plans (Reverse Mortgages, Deferred Payment Loan)

California Code of Regulations

Title 22 Section 50483 – Loans requiring repayment, and not school related (50533), are considered exempt as property in the month of receipt, not income.

Title 22 Section 50507(a)(2): Reverse annuity mortgages are considered annuities and treated as countable income.